working on saturday
well, i'm here, and its saturday, so that means that i'm working on a saturday. not so terrible when you come from a server background. as in the field of waiting tables, saturday means big money even for those tethered to phones. i'm getting overtime, which is bomb, but i still have to sit here. i knew it was going to be slow, because everyone warned me, so i planned on doing the online traffic school program that i have to complete so that my driving record isn't tarnished. i was done with it by 2:30, mostly because it got so boring that i stopped reading every last word of it. seriously, there were like 12 pages of text for each section i had to complete, and at the end of each section there were between 8 and 10 questions about the material. so, it didn't take too long for me to figure out that i could skip through the material i was supposed to be reading, go right to the quiz section and get the answers from the text as i needed them. this was a trick i learned in elementary school, and it has served me well since then.
lets see...what else has happened since i finished my traffic school. well, basically nothing. i read everyone's blog. read fark for a while. went to the bathroom...all sorts of fun things. i have had to answer a few phone calls, and that has only been troubling because such a large percentage of the calls involved an angry person. for some reason people get really pissed off when i tell them that they can't make a payment over the phone right now because the accounting department doesn't work weekends. i mean, i'd be pissed too because its virtually impossible to talk to us during the five working days of the week. but still, there are probably several thousand people who manage to call us during normal business hours. and see, that's the thing, they are called normal business hours because that is when business takes place. i'm sitting here right now, mostly as a formality and as a tiny courtesy to our customers who might be stranded without gas. there's a possibility i can help them, but chances are that since they are the ones working on saturday, they aren't the ones paying the bills and therefore, not the ones that i'm allowed to talk to. there's always an awkward moment of silence when i tell someone, "well, since you don't know the password on the account, and you aren't listed as a contact, you're going to need to contact your fleet manager or whoever manages this account and have them call in." that awkward moment of silence is filled with their internal monologue, which reads as follows, "i need to call my boss. but its saturday...should i really call my boss on a saturday? what the fuck am i doing working on a saturday?"
speaking of angry people, i just got a call from a guy who hasn't paid his bill since july and he's all pissed at me because his card doesn't work. i actually asked him flat out, "sir, what exactly have i done to you to make you this angry at me?" his response was that i was the only line of communication between himself and this "shitty little plastic card." ohh! i get it now! since you can't communicate your frustration with an inanimate object to the actual inanimate object, you should take it out on the poor soul who has the unfortunate job of sitting and dealing with your stupid bullshit.
whatever, i'm a phone monkey, and i can deal with that. in fact, usually the way i deal with that is by arguing with people, getting them really mad at me for getting all mouthy, but then having them eat out of the palm of my hand because eventually i'm going to point out that they are yelling at possibly the only person who is willing to try and help them. eventually they all come around.
not today though, i think it has something to do with the full moon. all the crazies are coming out of the woodworks today. they're all like "i haven't used this gascard in 2 months, i'm gonna call them, ON A SATURDAY, and yell at whoever i talk to.
since i've been out in california i've had many jobs, and bitched about all of them. since i've started working here i've had to work 10 hour days, work on holidays, work on weekends and have angry people yelling at me all the time, but for some reason i've never been happier at a job. i don't know what it is. its casual here, so i don't have to be all fancy. its close to home so i don't have to drive more than 10 minutes. and i'm good at it. i'm good at it and it doesn't just piss me off all the time. sometimes people are interesting, mostly not, the people i work with are kinda cool, and i don't get in trouble for putting my dirty puma's up on my desk.
i mean, there's a whole lot more out there that i'd rather be doing, but for now, i guess this will do.
shit, i still have another hour and 15 minutes left before i go home. that kinda sucks.
oh well, back to fark.
lets see...what else has happened since i finished my traffic school. well, basically nothing. i read everyone's blog. read fark for a while. went to the bathroom...all sorts of fun things. i have had to answer a few phone calls, and that has only been troubling because such a large percentage of the calls involved an angry person. for some reason people get really pissed off when i tell them that they can't make a payment over the phone right now because the accounting department doesn't work weekends. i mean, i'd be pissed too because its virtually impossible to talk to us during the five working days of the week. but still, there are probably several thousand people who manage to call us during normal business hours. and see, that's the thing, they are called normal business hours because that is when business takes place. i'm sitting here right now, mostly as a formality and as a tiny courtesy to our customers who might be stranded without gas. there's a possibility i can help them, but chances are that since they are the ones working on saturday, they aren't the ones paying the bills and therefore, not the ones that i'm allowed to talk to. there's always an awkward moment of silence when i tell someone, "well, since you don't know the password on the account, and you aren't listed as a contact, you're going to need to contact your fleet manager or whoever manages this account and have them call in." that awkward moment of silence is filled with their internal monologue, which reads as follows, "i need to call my boss. but its saturday...should i really call my boss on a saturday? what the fuck am i doing working on a saturday?"
speaking of angry people, i just got a call from a guy who hasn't paid his bill since july and he's all pissed at me because his card doesn't work. i actually asked him flat out, "sir, what exactly have i done to you to make you this angry at me?" his response was that i was the only line of communication between himself and this "shitty little plastic card." ohh! i get it now! since you can't communicate your frustration with an inanimate object to the actual inanimate object, you should take it out on the poor soul who has the unfortunate job of sitting and dealing with your stupid bullshit.
whatever, i'm a phone monkey, and i can deal with that. in fact, usually the way i deal with that is by arguing with people, getting them really mad at me for getting all mouthy, but then having them eat out of the palm of my hand because eventually i'm going to point out that they are yelling at possibly the only person who is willing to try and help them. eventually they all come around.
not today though, i think it has something to do with the full moon. all the crazies are coming out of the woodworks today. they're all like "i haven't used this gascard in 2 months, i'm gonna call them, ON A SATURDAY, and yell at whoever i talk to.
since i've been out in california i've had many jobs, and bitched about all of them. since i've started working here i've had to work 10 hour days, work on holidays, work on weekends and have angry people yelling at me all the time, but for some reason i've never been happier at a job. i don't know what it is. its casual here, so i don't have to be all fancy. its close to home so i don't have to drive more than 10 minutes. and i'm good at it. i'm good at it and it doesn't just piss me off all the time. sometimes people are interesting, mostly not, the people i work with are kinda cool, and i don't get in trouble for putting my dirty puma's up on my desk.
i mean, there's a whole lot more out there that i'd rather be doing, but for now, i guess this will do.
shit, i still have another hour and 15 minutes left before i go home. that kinda sucks.
oh well, back to fark.
posted by R. Peeps at 6:48 PM
1 Comments:
Wow, at least you get to fark at work. The only phone monkey job I had was at a collection agency (talk about some angry people) and they blocked the web so we could only use like 3 websites (all used to track down debtors). god what a miserable job.
Post a Comment
<< Home